FAQs | Desert Oasis 2017

October 7-8 Music Festival

Empire Polo Fields Indio CA

FAQs

What are the Desert Oasis Music Festival dates and hours?

Saturday, Oct. 7th, 2017
Time: 1:00 PM – 12 Midnight

Sunday, Oct. 8th, 2017
Time: 1:00 PM – 12 Midnight

Set times will be posted on the website prior to the festival.

Where is the Desert Oasis Music Festival located?

Location: Empire Polo Club, 81800 Ave. 51, Indio, CA 92201 

The main entrance to the festival is located on Ave. 49 between Monroe St. and Madison St.

The main entrance to the campground is located on Monroe St. between Ave. 50 and Ave. 51.

What parking options are available?

There are two on-site parking options: VIP/ADA parking and general admission parking. Parking is complimentary with a festival admission pass. Parking lots open at 11:00 AM. No tailgating allowed. No overnight parking.

General admission parking is located on Ave. 49 between Monroe St. and Madison St. VIP & ADA parking lots are located on Ave. 49 between Monroe St. and Madison St. Please view the festival map for parking lot locations.

Do you have a payment plan option to purchase tickets?

Payment plans to purchase Desert Oasis Music Festival tickets are now available with Eventbrite and Affirm, Inc.

  1.  Visit https://desertoasismusicfestival.com/passes/buy-passes/
  2. Select your ticket and proceed to checkout
  3. Select “Monthly Payments with Affirm” from the Payment Method dropdown menu.
  4. Complete the Affirm application for a real-time decision
  5. If approved, confirm your Affirm loan and you will be emailed your ticket

Have Question?  Check out Affirm’s FAQ for more details:
https://www.affirm.com/faqs/

Where can I buy passes to the Desert Oasis Music Festival?
You can buy passes online or you can buy them at the gate the day of the festival.
Is there a will call / box office?
Yes. Please see our Pass Information and Orders page for more details.
What can I bring inside the festival?
Visit our Festival Information page for details on what you can bring inside the festival venue.
Where are the UBER/LYFT/TAXI pick up & drop off locations?

The drop off and pick up lot for ride services will be located on Monroe St. between Ave. 50 and Ave. 51.

Is there camping at the festival grounds?

Yes. There is on-site camping at the festival grounds. Please visit our camping information page for more details.

Camping Information
Camping FAQ & Rules
Camping Activities

What accommodations and hotels are near the festival grounds?
There are a number of hotels near the festival grounds.  Please visit our Hotels & Accommodations Information page for more details.
Are children allowed?
Yes. All ages are welcome. Children 12 and under are free.
Will there be ATMs available?
Yes. There will be several ATMs inside the venue. Please refer to the festival map for ATM locations.
How accessible is the festival?
The Desert Oasis Festival is a fully accessible event.  Please visit our Accessibility Information page for more details.
Will there be phone and device charging stations at the festival?
Yes. Free phone/device charging stations will be located inside the festival venue.
Will there be water refill stations at the festival?
Yes. Free water refill stations will be located inside the festival venue.
What do I do if I lose an item during the festival?
If you lose an item during the festival, please head to the information kiosk near the front entrance to see if your item has been turned in. After the festival, please email info@desertoasismusicfestival.com to see if your item was turned in to Lost & Found. If you find something, please turn it in to the information kiosk or main box office at the entrance to the festival.
Other Questions?